Refund policy

Last updated: November 1, 2026

Try it with your kid. If it’s not working for your family, 30-day money back.

You have 30 days from delivery. No hoops.

No hoops, no forms, no explaining yourself. Read it together, play one game, and see what happens at the dinner table.

If it’s not working for your family, email support@babycents.com within 30 days of delivery and we’ll refund you. Your order number helps, but you don’t need a reason.

The guarantee is about how the book fits your family. It is never a test your child has to pass.

Do I need to send the book back?

No. Keep the book, pass it on, or donate it. You don’t need to send anything back to get your refund.

Your refund goes back to the card you paid with.

Payments run through Whop, so refunds go to your original payment method through Whop. You’ll see it within 5 to 10 business days after we confirm, though some banks take a little longer to show it.

Add-ons

The 30-day guarantee covers the book. The PLAY IT Companion Journal and the Digital + Audio Edition are final sale and can’t be refunded. If an add-on arrives damaged or never shows up, that’s on us. Email us and we’ll make it right.

Money Kit: cancel anytime, keep what you’ve received.

The Monthly Money Kit is optional and never required. If you have one, you can cancel anytime by emailing us or from your Whop account. Canceling stops the next renewal, and every kit you’ve already received is yours to keep.

Kits that have already shipped aren’t refunded, but you’re never charged for one that hasn’t shipped yet. If you cancel after being charged and before that month’s kit ships, we refund that charge.

Prepaid 6-month and annual plans canceled early: we refund the months that haven’t shipped yet, based on what you paid per kit.

Starter Kit Box

The Starter Kit Box is a one-time purchase with no subscription attached. Cancel before it ships and we refund you in full. Once it has shipped, it’s final sale.

Damaged or lost?

That’s not a refund question, that’s on us. See the shipping policy, or just email us and we’ll make it right.

Questions

Email support@babycents.com. A real person reads every message.